Repairing Flooded Carpet: A cheap job is a good job right? Wrong….
Don’t have a novice 24 hour carpet cleaner attempt to repair your carpets damaged by water. These are the cautions you must be wary of:
Overcharging. An unprofessional water restoration technician may load the job up with extra extras. E.g. using dehumidification for the flooded carpets isn’t always needed.
Not using the correct equipment. They can use equipment from hire companies for drying the carpet. This is all right, but an established water damage technician will own all their equipment to enable a speedy response and hopefully a better value job.
Moisture metre. If they don’t have the correct moisture meter, they will not be able to tell when the carpet is repaired. This enhances the potential of mould in future. Mould removal may be required.
Specialisation. There are a whole lot of “Carpet Cleaners” in this industry who do water damage jobs on the “side.” i.e. they don’t deal with this sort of repair each day. Be careful of that. Repairing carpets is an art. Taking carpet off the gripper strips then reinstalling them must be completed by a professional, otherwise they can be permanently damaged.
You could be thinking, how do I decide on a professional Flood Restoration Business? Below I have set out some signifiers to look for when hunting around for a carpet flood damage business:
How big is their Yellow Pages ad: This can indicate how much repair work they get already. A full-size Yellow Pages advertisement can cost about $50 000. When they have got a large ad, you can have some expectation that they will deliver the goods.
Where do they rank in Google? The higher they are in Google, the more webpage clicks there have been for this business.
What Qualifications do they have? The base qualification needed is a IICRC qualification for Applied Structural Drying and Water Damage Restoration.
Do Insurance companies source them for carpet water damage jobs? This is a better indicator. If insurance companies hire them, the business is likely to be excellent at their work. Insurance companies often use the businesses that give them the top value for the fee.
What Equipment do they have? They should own at minimum 100 Air movers. If they have this many, this means they have been established for a good time. It took our business 8 years to acquire that many wet carpet drying air movers.
What level of commitment can you get for them through a phone call? Ask if you can pin them down to a set rate for water extraction, water removal and initial inspection. If they won’t give you a rate for at least this, you know they are not willing to assist you, so move on.
Response Time – Our Water Damage business based in Brisbane is committed to a 59 minute response time for water damage emergency. The restoration needs to be completed ASAP. Mould can grow during a 24 hour period.
If you stick to these tips you are sure to come up with a Flood Damage Restoration company who knows how to do the job right.
If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.
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